Unsolicited POSITIVE Feedback

Hi Michael –

It’s probably not often you get unsolicited POSITIVE feedback…  so brace yourself.  Ha…  LOL.  I honestly want to tell you how thrilled my husband and I have been with the program you have established at Camp Chase.  It is wonderful how much you (and all the staff members) genuinely care about each and every child there.  As parents, it makes our difficult task of letting our kids be in someone else’s care so much easier.  From the attention you give to simple (but so important) things like making sure the kids reapply their sunscreen and drink enough water throughout the day…  to the phone calls that come out during the week from the counselors just to “check-in” with us to see how our kids are feeling about their camp experience…   it has just been wonderful.

I also wanted to point out how impressed I am with the policies you have established surrounding bus pick-up and drop-off.  I absolutely love the fact that no child is allowed to board the bus until a parent’s signature is officially on that piece of paper.  And that no child would EVER be dropped off without an authorized person there to physically pick them up.  I will tell you that at the bus route (Bus D – Cigna), there is another camp bus that also picks-up/drops-off.  I cannot tell you how many times they have just let a child off the bus without a parent there yet to greet them.  Myself and one of the other Camp Chase moms always watches to make sure she makes it into the Cigna lobby to wait for Dad, and doesn’t wander somewhere she shouldn’t be.  We always talk about how thrilled we are with our bus driver and counselors…  knowing that if we were ever running late for some reason, we do not need to worry about our child being left alone like that!

So, to sum all that up (sorry to be so wordy!)…   we think you, and the entire Camp Chase staff, are AWESOME!!!   She loves her time there and we can’t thank you enough.  She will actually be at the FV YMCA camp for the next couple of weeks, and then you’ll see her back at Camp Chase for one more week before school starts up again.  (Can’t believe that is fast approaching!).

Thanks again Michael and have a wonderful rest of your summer!

Mom